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Junior Member
 
Group: Administrators
Last Login: 11 June 2010 16:25
Posts: 29,
Visits: 5,846
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Here are a few FAQs and some Known issues. Ill update this as things arise.
If you have a problem that isn't listed here you can post here or send and email to customerservice@sonicacademy.com
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Q. When i Register i don't get an Activation Email
A. Some email providers block our bulk emails. Known providers: Comcast, Aol.
If you add registrations@sonicacademy.com to your safe list this should solve the problem.
If you still have not received your confirmation email within a few minutes, please first try to log in to the site before contacting us.
Your account should automatically be activated if the activation email fails.
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Q. Can't unzip downloads: There is an issue with unzipping some of our files using windows
A. Use 7zip http://www.7-zip.org/download.html
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Q. Im Doing Cubase course and cant find the Battery 3 VST instrument.
A. Battery is third party software that unfortunatly doesn't come with Cubase. We had to include it in the module as it is the only way for cubase to use drum samples.
You can get the battery demo here:
here:http://www.native-instruments.com/index.php?id=demoversions_us
This will enable you to do the modules.
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Q. I Have just purchased a Sonic Subscription wheres my stuff?
A. After purchasing a download you you can access it on the Training Videos page. You can find this on the top bar navigation.
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Forum Newbie
Group: Registered Members
Last Login: 12 August 2010 16:53
Posts: 4,
Visits: 20
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how do i get the polyphony sylenth
thanks
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