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Forum Newbie
Group: Subscribers
Last Login: 01 March 2012 10:55
Posts: 3,
Visits: 6
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Hi,
I'm from Australia and i have buffering issues for all videos i watch.
The video will play for a few seconds then buffer...and this cycle continues for the entire video making a 6min video take 20min to get through. Very frustrating...
What can be done?
Cheers 
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The All Seeing And All Knowing
Group: Administrators
Last Login: Yesterday @ 23:46
Posts: 1,364,
Visits: 6,023
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mbelbruno (30/01/2012)
Hi,
I'm from Australia and i have buffering issues for all videos i watch.
The video will play for a few seconds then buffer...and this cycle continues for the entire video making a 6min video take 20min to get through. Very frustrating...
What can be done?
Cheers
Hi
i have pointed your account to our european server, you should now be able to pause and download the rest of the video for playing when you encounter this problem.
let me know if this solves it for you!
-----------------
Have you tried turning it off and on again..
p.s. this is a sig - not advice (but sometimes it can be advice - most of the time in fact)
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Forum Newbie
Group: Registered Members
Last Login: 30 January 2012 12:33
Posts: 1,
Visits: 2
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I was having the same problem, but to a extent my problem has been solved . Thanks for support and help.
SaaS Companies
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Forum Newbie
Group: Subscribers
Last Login: 01 March 2012 10:55
Posts: 3,
Visits: 6
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Hi,
Thanks for getting back to me
It is now slightly better but still quite slow and finding i have to pause then play regularly to get through a video...
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The All Seeing And All Knowing
Group: Administrators
Last Login: Yesterday @ 23:46
Posts: 1,364,
Visits: 6,023
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mbelbruno (30/01/2012)
Hi,
Thanks for getting back to me
It is now slightly better but still quite slow and finding i have to pause then play regularly to get through a video...
unfortunately for now we cannot speed this up for you
our edge servers are located in all of the following places
USA
Ashburn, VA
Dallas/Fort Worth, TX
Jacksonville, FL
Los Angeles, CA (2)
Miami, FL
New York, NY (2)
Newark, NJ
Palo Alto, CA
San Jose, CA
Seattle, WA
South Bend, IN
St. Louis, MO
Europe
Amsterdam
Dublin
Frankfurt
London
Paris
Stockholm
Asia
Hong Kong
Osaka
Singapore
Tokyo
Sao Paulo
Hopefully a server will be appearing in Australia this year, but we are awaiting confirmation on this.
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Have you tried turning it off and on again..
p.s. this is a sig - not advice (but sometimes it can be advice - most of the time in fact)
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Forum Newbie
Group: Subscribers
Last Login: 01 March 2012 10:55
Posts: 3,
Visits: 6
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No problems...
Thanks for your help...appreciate it
Cheers
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Forum Newbie
Group: Subscribers
Last Login: 08 February 2012 06:07
Posts: 1,
Visits: 2
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Hi,
I have the same problem, from the same country.
Can you help me out ? Thanks
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The All Seeing And All Knowing
Group: Administrators
Last Login: Yesterday @ 23:46
Posts: 1,364,
Visits: 6,023
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anthony.e (08/02/2012)
Hi,
I have the same problem, from the same country.
Can you help me out ? Thanks
just updated your account and sent you an email
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Have you tried turning it off and on again..
p.s. this is a sig - not advice (but sometimes it can be advice - most of the time in fact)
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Forum Newbie
Group: Subscribers
Last Login: 14 April 2012 11:43
Posts: 2,
Visits: 5
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Hi
I live in Australia also.
I am getting bad buffering.
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The All Seeing And All Knowing
Group: Administrators
Last Login: Yesterday @ 23:46
Posts: 1,364,
Visits: 6,023
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Acidsmoker (08/04/2012)
Hi
I live in Australia also.
I am getting bad buffering.
hi acid
i have updated your account to our european servers for you now
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Have you tried turning it off and on again..
p.s. this is a sig - not advice (but sometimes it can be advice - most of the time in fact)
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