Issues using subscriber points

I was looking to use my 2923 points towards a purchase in the shop - however, when I try to add the points, a message appears saying ‘Using 0 reward points against next order’ and does not add any discount. Is it possible to apply my points at the moment?

Hey there @SeamusYarr

Adding Reward Points is working for me here, be sure to do the following :

1- Type In the amount of points you’d like to use in the “Use reward points ( xxx available )” text box.
2- Click on the Plus icon to add your points.
3- Your reward points appears on your purchase & the new price is calculated.
4- You can remove them clicking on the Remove reward points box.