so i paid for a subscription saturday and i still have no access to the videos. i figured, they probably don’t get into the office till monday so i didn’t mind. but, here we are it monday and nothing, i’ve also noticed that its been a problem in the past. my account has been charged, please hold up your end. thanks.
Hi Audissey
Are you still having an issue getting access?
Email the support team at: info@sonicacademy.com
still no access. i’m gonna email them right now.
[quote]audissey (18/05/2010)[hr]still no access. i’m gonna email them right now.[/quote]
how long have you not had access for ?
i paid on saturday. my account has already been charged. still no access.
[quote]audissey (18/05/2010)[hr]i paid on saturday. my account has already been charged. still no access.[/quote]
email kev at Kevin@sonicacademy.com be sure to give as many details as you can and i’m sure he’ll sort this for you.
koo. thanks jon.
hi,
i’m really sorry about the delay and i have manually started the subscription from today. There was a delay in the transaction company processing the payment and confirming the transaction which happens every so often. I am looking into how to eliminate this problem and again I’m sorry for this happening
thanks, nik@sonic
they got it taken care of 