ANA 2 Custom Sample Load Issue

Plugins ANA 2
1

I posted this at KVR and was requested to post here as well. I’ll just copy/paste:

I spent some quality time with ANA 2 yesterday, (great synth) but ran into an issue. When using custom samples they are not being recalled when reloading a patch.

I did import the samples and saved them to the “Imported” folder and the samples do exist in that location.

However when reloading a patch the samples are not loaded. I tested on two systems (Win 10 and 11). I am running ANA 2.5.6 on both systems.

When using factory samples they are recalled so it seems like a file path issue or ?

Am I missing something somewhere or is this a potential bug? It’s been a while since I’ve worked with ANA 2 so I am no doubt a bit rusty.

I’ve sent a video showing the issue to support so if it’s not something I’m doing wrong we can look into it further. Cheers.

2

Hello again there :wink:

Thanks for posting here and sorry for the delayed reply over the weekend.

So yes, as mentioned on KVR, found a similar/related issue with ANA 2 that might not be pointing to the correct User “Imported” folder ( might be related although the result is slightly different after testing on my end ).

We will definitely have a look into this with the developers :+1:

Haven’t received any email and video at support yet.

You can reach our support at customerservice@sonicacademy.com or submit a new ticket from the Submit a request link on our Support Page.

3

Hi, I sent the video to your customer service address back on Jan 2nd. I just sent it again. Let me know if it arrives. Should be coming from my gmail address.

4

Here I’ll just post a direct link:

https://drive.google.com/file/d/1mygelN6BG4-3pBAF0FhxC4mLI9_-ksBz/view?usp=sharing

1 Like
5

Haven’t received any email & video I’m afraid.

Yep got it, thank you :+1:

We’ll have a look into this with our developers :wink: