ANA help

hey guys

just got ana…but everytime i try to open it up in live …the program shuts down…



live suite

Macpro 10.6

2.2 intel core 2

4gb

Mine too!!!



Live suite 8.2.8

Macbook pro 2.8 Ghz core 2 duo

8 gb of memory



Help!!!

could you try removing the 64bit version from your plugins folder.


[quote]phil johnston (26/02/2012)[hr]could you try removing the 64bit version from your plugins folder.



[/quote]



and then installing the 32bit version!

it shows up in live under audio units. is the right? i dont see the 64 bit in my pug in folder…could it be somewhere els?

Im having crashes with the 32bit version live8 on win7x64. It will be going fine for a while, then out of nowhere when tweaking a knob a very odd crash. Its not the usual ‘live has had an error’, its some new serious error dialog box, and I can barely even control my mouse, which I have never seen before on a crash either



-Edit



Seems I may have gotten a somewhat close way to reproduce it. I load up the kick bass preset, turn on preview. Then I setup a random GENV, just a bunch of random points, route it to the cutoff1/2. Set filter2 to be the first formant. Then turn on reverb and delay. Finally setup the mod3 to route modwheel to res1/2. After playing around with the modwheel for a while Ill get a crash



Ive attached the preset, just start flicking the modwheel around and I usually get a crash within a few seconds.



This is win7x64 with live8, and an NI AK1 interface

[quote]gilbertgold (26/02/2012)[hr]it shows up in live under audio units. is the right? i dont see the 64 bit in my pug in folder…could it be somewhere els?[/quote]



the 64 bit version is bundled in the zip “sonicacademyana_v1.0_x64osx.zip”

the 32bit version that you need to use is bundled in the zip “sonicacademyana_v1.0_osx.zip”





make sure you install the 32 bit version if you are running live

[quote]ezelkow1 (26/02/2012)[hr]Im having crashes with the 32bit version live8 on win7x64. It will be going fine for a while, then out of nowhere when tweaking a knob a very odd crash. Its not the usual ‘live has had an error’, its some new serious error dialog box, and I can barely even control my mouse, which I have never seen before on a crash either[/quote]



can you replicate the bug in any way to cause it to crash?

[quote]bryan spence (26/02/2012)[hr][quote]ezelkow1 (26/02/2012)[hr]Im having crashes with the 32bit version live8 on win7x64. It will be going fine for a while, then out of nowhere when tweaking a knob a very odd crash. Its not the usual ‘live has had an error’, its some new serious error dialog box, and I can barely even control my mouse, which I have never seen before on a crash either[/quote]



can you replicate the bug in any way to cause it to crash?[/quote]



I just edited the previous post and attached the preset, with this one I can usually get the crash within a few seconds of playing with the modwheel. Just start the preview going, then mess around with mod



I cant just turn it on and off after that, live has to be killed and theres a couple error boxes that popup from windows

iv turnd my mac on off and restarted live over and over…it show ana vst in live under audio units. i open another vst in that same folder and it open fine. but evertime i open ana live shuts down…i have these crash logs if any one can understand them…mabe that might help…any one knw how to finf the program and delet it? i wa thinking of re instaling it.

[quote]ezelkow1 (26/02/2012)[hr][quote]bryan spence (26/02/2012)[hr][quote]ezelkow1 (26/02/2012)[hr]Im having crashes with the 32bit version live8 on win7x64. It will be going fine for a while, then out of nowhere when tweaking a knob a very odd crash. Its not the usual ‘live has had an error’, its some new serious error dialog box, and I can barely even control my mouse, which I have never seen before on a crash either[/quote]



can you replicate the bug in any way to cause it to crash?[/quote]



I just edited the previous post and attached the preset, with this one I can usually get the crash within a few seconds of playing with the modwheel. Just start the preview going, then mess around with mod



I cant just turn it on and off after that, live has to be killed and theres a couple error boxes that popup from windows[/quote]



OK ill set up a test on my PC see if i can replicate it.

[quote]gilbertgold (26/02/2012)[hr]iv turnd my mac on off and restarted live over and over…it show ana vst in live under audio units. i open another vst in that same folder and it open fine. but evertime i open ana live shuts down…i have these crash logs if any one can understand them…mabe that might help…any one knw how to finf the program and delet it? i wa thinking of re instaling it.[/quote]



hi



are you 100% that you have installed the 32bit version and not the 64 bit version

[quote]ezelkow1 (26/02/2012)[hr][quote]bryan spence (26/02/2012)[hr][quote]ezelkow1 (26/02/2012)[hr]Im having crashes with the 32bit version live8 on win7x64. It will be going fine for a while, then out of nowhere when tweaking a knob a very odd crash. Its not the usual ‘live has had an error’, its some new serious error dialog box, and I can barely even control my mouse, which I have never seen before on a crash either[/quote]



can you replicate the bug in any way to cause it to crash?[/quote]



I just edited the previous post and attached the preset, with this one I can usually get the crash within a few seconds of playing with the modwheel. Just start the preview going, then mess around with mod



I cant just turn it on and off after that, live has to be killed and theres a couple error boxes that popup from windows[/quote]



thank you very much for this



we will get it looked at asap and fixed in the first set of bug fixes

[quote]phil johnston (26/02/2012)[hr][quote]ezelkow1 (26/02/2012)[hr][quote]bryan spence (26/02/2012)[hr][quote]ezelkow1 (26/02/2012)[hr]Im having crashes with the 32bit version live8 on win7x64. It will be going fine for a while, then out of nowhere when tweaking a knob a very odd crash. Its not the usual ‘live has had an error’, its some new serious error dialog box, and I can barely even control my mouse, which I have never seen before on a crash either[/quote]



can you replicate the bug in any way to cause it to crash?[/quote]



I just edited the previous post and attached the preset, with this one I can usually get the crash within a few seconds of playing with the modwheel. Just start the preview going, then mess around with mod



I cant just turn it on and off after that, live has to be killed and theres a couple error boxes that popup from windows[/quote]



OK ill set up a test on my PC see if i can replicate it.[/quote]



Was able to replicate this on my mac too… so a defo bug… I have crash report so should get a fix pretty soon.



thanks for the preset will help a lot with fixing it. apologies!

Gilbert - any Joy with your issue?

[quote]gilbertgold (26/02/2012)[hr]iv turnd my mac on off and restarted live over and over…it show ana vst in live under audio units. i open another vst in that same folder and it open fine. but evertime i open ana live shuts down…i have these crash logs if any one can understand them…mabe that might help…any one knw how to finf the program and delet it? i wa thinking of re instaling it.[/quote]



if you could put the crash log in a txt file and attach it that would be extremely helpful.

+1 for me - same crash when with the 32bit Mac version. On ableton 8.1.5 live crashes when I open the ANA plugin

[quote]shlotion (27/02/2012)[hr]+1 for me - same crash when with the 32bit Mac version. On ableton 8.1.5 live crashes when I open the ANA plugin[/quote]



would it be possible for you to copy and paste the crash log in to a txt file and attach it.



Sorry for the hassle!



we will have this big fixed as soon as possible (hopefully tomorrow).

Same issue with 8.2.8 - crash log attached


[quote]phil johnston (27/02/2012)[hr][quote]shlotion (27/02/2012)[hr]+1 for me - same crash when with the 32bit Mac version. On ableton 8.1.5 live crashes when I open the ANA plugin[/quote]



would it be possible for you to copy and paste the crash log in to a txt file and attach it.



Sorry for the hassle!



we will have this big fixed as soon as possible (hopefully tomorrow).[/quote]

Great thanks! hopefully have this fixed tomorrow.



again sorry for the hassle!:blush: