ive downloaded ANA it went straight to my vsts for abelton but when i open it its jus the demo and ask for my licence number when i try to download the licence number it wont let me so all i have is the demo please help not the brightest when it comes to computers
make sure you save the license to your desktop… ANA should Automatically pick it up.
I had the same problem, no one could seem to sort it out so I got a refund!
Big shame and a big dissappointment, I’m sure the guys will sort it out at which time I will try again.
Regards
Marc
After buying the product synth Ana and loading the license file, when i try to active the synth appears “registration failed”. I wrote some mails to report the problem and i have not received any answers from you. Never before I had had any problem when i tried to active other softwares from other companies. My first experience with sonic academy is being quite negative. This is not encourage myself to go on buying more stuff from you and I am still waiting for an answer.
Sorry you are having Problem… we try our best to make sure things work on evry system but sometimes the security levels on Windows can block certain files from being read or copied properly.br
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try this.br
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Go to C:/ Program data/Sonic Academy/ANAbr
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Program data is a hidden folder if you dont know how to view instructions herebr
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Delete the License File br
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Put the license file you downloaded on the desktop… right click Ableton (or whichever DAW you are using) and Run as administrator.br
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Load ANA and it should pick up the license File Automatically.br
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First of all i work with mac, mountain Lion. All that you told i had already done. Anyway I tried to do the same again just in case and it does not work properly. I am still waiting for real solution or please, send me my money back.
Ahh sorry… What DAW are you using? what CPU do you have.br
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Thanks!
Hello Phil, br
I work with Logic Pro. My processor is an Intel Core i7 to 3,4 GHz
Excuse if I do not write well in English. I am Spanish.
I think it might be your username causing the issue… ill get one of our guys to email you a new license.
It is that my last name is Martínez and appears MARTÃN…
Did you get a new license? does it work ok?
Still I am waiting for a solution.br
are you using logic in 64 bit mode?br
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You could try copying the file to /Library/Application Support/Sonic Academy/ANA/Licensebr
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This should automatically register it.
In the end the problem has been solved.You were right, the problem was in the surname. So i have been changed my user name so Ana works now without having any problem.:)br
(just one thing, The synth is named as my mother, jeje) Thank you very much for your attention. That was very kind of you.
Thats Great news… Enjoy!
my license file is not accepted in ana 1.5
Hi Phil, br
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My licence file doesn’t seem to be recognised for the 1.5 version. It worked fine on my laptop and found it straight away, but when I tried to upgrade it on my PC it says that “registration has failed”.br
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I have tried moving the ana.licence file to my desktop but it will not pick it up automatically, nor will it accept it when I manually point to it on the desktopbr
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Any ideas?
I’ve also tried downloading it again, but no joy