ANA registration failed

Hibr
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I bought Ana, and also Logic pro xbr
Cant register ANA, - keep saying registration failed, br
I been trying also to register 32 bit ANA on my Ableton live 9 - same storybr
registration failed. br
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whats WRONG??br
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please help

[quote]simon_rst (21/11/2013)[hr]Hibr
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I bought Ana, and also Logic pro xbr
Cant register ANA, - keep saying registration failed, br
I been trying also to register 32 bit ANA on my Ableton live 9 - same storybr
registration failed. br
br
whats WRONG??br
br
please help[/quote]br
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Hi Simon,br
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please do the followingbr
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Drag the “LICENSE” folder located at br
HD Library Application Support Sonic Academy A.N.A Licensebr
into the trashbr
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then download / extract and run the installer located at the following URL br
http://s3.amazonaws.com/SonicXtra/Product/Upload/ANA%20License%20Installer.zipbr
or also attached to this post below br
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point it to your license key when requestedbr
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let me know if this solves it for youbr

I Have the same issue, just purchased you product and and bif whopping $84 out of my bank, i am a student and do not get much income and very dissapointed in this product, i would like a refund, have all receipt and purchase details. br
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p.s i recently just tried your message, but it still came up with unable to register.

[quote]Dexternation (22/11/2013)[hr]I Have the same issue, just purchased you product and and bif whopping $84 out of my bank, i am a student and do not get much income and very dissapointed in this product, i would like a refund, have all receipt and purchase details. br
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p.s i recently just tried your message, but it still came up with unable to register.[/quote]br
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Hi br
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can you please mail us at customerservice@sonicacademy.com and we will remote desktop to your computer to help you outbr
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not working, i downloaded this what you said, then opened it asking “do you have an ANA licence to install?” then I click yes and whats to do next?? it want to open something…br
HEEELPbr
Im angry cause i want to do some project over this weekend and i can’t use ANA…

[quote]simon_rst (23/11/2013)[hr]not working, i downloaded this what you said, then opened it asking “do you have an ANA licence to install?” then I click yes and whats to do next?? it want to open something…br
HEEELPbr
Im angry cause i want to do some project over this weekend and i can’t use ANA…[/quote]br
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Simon when it asks you “do you have a license key” and you click “yes” you then need to point the browser window to your license keybr
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if you haven’t downloaded your license key then you need to do this first - it is in your “My Account” page under "Downloads Synths"br
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i downloaded my licence key.txt. i pointed to that licence key and can’t open, can’t click on “open” button… omgg,

[quote]simon_rst (23/11/2013)[hr]i downloaded my licence key.txt. i pointed to that licence key and can’t open, can’t click on “open” button… omgg,[/quote]br
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Hi simonbr
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please rename the key to ana.licensebr
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remove the .txt extensionbr
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Thank you !!:slight_smile: working now :slight_smile: