Axiom and ableton problems

just got the midi controller today.

when i goto the midi/sync preferences in ableton, i select the axion for input, output and control surface with track/sync/remote all turned on.

the problem is, the “dump” option is greyed out, so i cant load the preset mappings into my midi keyboard.

the keys work fine, i can play notes when i arm a track. but the knobs/trigger buttons dont work at all.

i have tried to manually bind the knobs to volume control/filter effects, but they only move from a fixed position of say 0.01 dB to 0.02dB and thats it. cant move it freely.

any ideas how to get the settings dumped out to the midi controller? i had to download newer drivers as im on vista for the axiom.