[FIXED] Kickstart - "The license file could not be parsed"

Support & Feedback Technical Support
1

Hi all,

Last week I bought Nicky Romero Kickstart on cableguys.com. I downloaded the installer and the license from that website. After installing the v1.0.9. 64-bit version, I dragged it from the Studio One 5 browse section into my drum kit bus. Then I get the option “Choose License File”

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When I upload the license-file or the zip-file, I keep getting this pop up:

I got in contact with cableguys,com and they asked me to:

  • use the latest full version (done!)
  • choose the .lic file (done!)
  • if that doesnt work, choose the .zip file (done!)
  • try with both 32-bit and 64-bit version of the plugin (done!)
  • then they sent me an e-mail with an attached license file (done!).

That didn’t work out either.

I will wait for an answer from cableguys.com, but maybe in the mean time, there someone here who faced this issue or knows what’s going on…?

Thanks in advance!

2

Never mind!!! My bad, I got it working right now, moved the dll file to another location on my hard drive and it worked.

3

Likely looking as this was a read/write permission issue in the folder where the license file was first placed.

Thanks for the update and feedback on this, could be useful for other users indeed :wink:

Just a little note to let you know : post those in the more general Technical Support topic if possible, the Plugins topic is for S.A plugins only, I have moved your post in the right category now :wink: