Just bought year subscription but can't access downloads

Support & Feedback Technical Support
1

Hello,

        I just purchased the year long subscription and I can acces videos but not downloads.  My account doesn’t seem to recognize that I have purchased the subscription but I did receive confirmation that the payment went through.

2

[quote]JohnnyHammerstix (30/10/2010)[hr]Hello,



I just purchased the year long subscription and I can acces videos but not downloads. My account doesn’t seem to recognize that I have purchased the subscription but I did receive confirmation that the payment went through.[/quote]



hi Johnny,



did you pay by via a credit card? or through your paypal account?



i have upgraded your account now!

3

Yes, I had used a credit card.  My account works now.  Thanks so much!