Just bought year subscription, good job as its going to take a year to watch one tutorial

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have read a few peoples topics / complaints on here but cant actually see any help anywhere i am in the uk, north west of England. have an imac 21.5 inch running Safari and Yosemite 10.10 (both latest versions) br
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nothing else is downloading, running in background etc i just have logic pro 9.1.8 open in 32 bit mode, so i can follow along to the tutorial … not that this should make a difference anyway as i don"t have any plugins enabled etc … just trying to give as much info as i can br
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I have tried several tutorials and all are the same, freezing every few seconds. the current tutorial i am trying to work with is Ryan Enzed’s Melbourne Bounce br
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can any help me out so i can enjoy the services offered by you guys ? so frustrating to find this is happening after buying the gold membership :w00t:br
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[quote]eddie1981 (02/12/2014)[hr]:crying:br
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have read a few peoples topics / complaints on here but cant actually see any help anywhere i am in the uk, north west of England. have an imac 21.5 inch running Safari and Yosemite 10.10 (both latest versions) br
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nothing else is downloading, running in background etc i just have logic pro 9.1.8 open in 32 bit mode, so i can follow along to the tutorial … not that this should make a difference anyway as i don"t have any plugins enabled etc … just trying to give as much info as i can br
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I have tried several tutorials and all are the same, freezing every few seconds. the current tutorial i am trying to work with is Ryan Enzed’s Melbourne Bounce br
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can any help me out so i can enjoy the services offered by you guys ? so frustrating to find this is happening after buying the gold membership :w00t:br
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Hi Eddie, can you run me a Speedtest and report back the results

Hi Bryan thanks for the response i have only just had time to log back in … i haven’t ever done a speed test, i clicked your link and takes me to a facility to use. avoided the mackeeper / cleaner download and began test br
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Are these the results you require ? Ping 30ms, Download Speed 11.64Mbps, Upload Speed 1.16Mbpsbr
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thanks again Bryan br
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[quote]eddie1981 (03/12/2014)[hr]Hi Bryan thanks for the response i have only just had time to log back in … i haven’t ever done a speed test, i clicked your link and takes me to a facility to use. avoided the mackeeper / cleaner download and began test br
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Are these the results you require ? Ping 30ms, Download Speed 11.64Mbps, Upload Speed 1.16Mbpsbr
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thanks again Bryan br
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This would be fast enough to watch the videos full HD quality. can you test now to see if you getting the issue. br

yes still happening unfortunately, freezes for about a second or 2 then continues for several seconds before freezing again. i have nothing else open or running on my computer at the moment

[quote]eddie1981 (03/12/2014)[hr]yes still happening unfortunately, freezes for about a second or 2 then continues for several seconds before freezing again. i have nothing else open or running on my computer at the moment[/quote]br
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Hi Eddie br
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can you try lastly this speed testbr
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and let me know the grade you get at the time you are viewing the video tutorials.

Hi Bryan, performed that speed test today, heres the results br
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Grade E Below 1mbps Poorbr
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[quote]eddie1981 (07/12/2014)[hr]Hi Bryan, performed that speed test today, heres the results br
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Grade E Below 1mbps Poorbr
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Hi Eddie br
these speed results would be a problem - as they are connecting to your local (and fastest) cloud location. are there any particular times of the day that the videos run fine? you can sometimes expect your internet connection to under perform at peak times on certain providers.

will monitor it over the next couple of days and let you know then bryan, the service provider is Virgin Media if that helps or if anyone else has same issues in north west england

have used the site very frequently over the past week, mainly after 5pm and experiences some freezing issues but last night and tonight … (fri + sat) around 8:30pm onwards very heavy freezing. cant watch a video for more than 2 seconds without it pausing for 2 seconds and so on and so on. very very frustrating. you tube and mac pro video work fine it just seems to be this site :frowning:

[quote]eddie1981 (13/12/2014)[hr]have used the site very frequently over the past week, mainly after 5pm and experiences some freezing issues but last night and tonight … (fri + sat) around 8:30pm onwards very heavy freezing. cant watch a video for more than 2 seconds without it pausing for 2 seconds and so on and so on. very very frustrating. you tube and mac pro video work fine it just seems to be this site :([/quote]br
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Youtube uses a totally different delivery method (progressive download)br
i can switch you to this service that may help ?

Hi Bryan sorry for late response but i have been having mixed results lately. it works ok then it doesnt, and at the same times of day i have varying results too … do you think switching to the aggressive type download you mentioned will make a difference then ? br
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thanks again, hope you had a great christmas / new year br
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cant wait to get stuck into this psytrance tutorial :smiley:

[quote]eddie1981 (10/01/2015)[hr]Hi Bryan sorry for late response but i have been having mixed results lately. it works ok then it doesnt, and at the same times of day i have varying results too … do you think switching to the aggressive type download you mentioned will make a difference then ? br
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thanks again, hope you had a great christmas / new year br
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cant wait to get stuck into this psytrance tutorial :D[/quote]br
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Hi Eddie,br
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yes it may help to switch you across i will do this today for you

thanks Bryan will let you know the difference !