License transfer

I was wondering why it takes so long for you guys to do the transfer of the license for ANA 2.
I have sent you many emails and the only replay i get is you guys are escalating the issue.
Thats not good enough, I need that to happen as I have the buyer waiting and asking why is taking so long.
I have never experienced this with other companies where the process is very streamlined.
Please look into this and resolve the issue asap. I dont want to send you any more emails requesting the same thing over and over. I have already paid for the transfer, please it is your turn now.

This has been done now, apologies for the delay.

Thank you, I really appreciate the effort, thanks again!

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