Log in - not remembered

Support & Feedback Technical Support
1

hi, i recently acquired the gold membership, and are overall satisfied.

But i’m a bit dissapointed to see that i must log in every time or even after a certain inactivity time. if i for exemple pause a video and wanna continue to watch it after a copule of hours, i can’t cause i’ve already been logged out.

I guess it has to do with cookies. Either none are used other the expire time is too shortly set. (?)



I post this cause I imagine it’s not a great technical deal and would mean a great user experience improvement.

Thanks a lot. The tutorials are great. Cheers

2

[quote]josepmir (11/03/2012)[hr]hi, i recently acquired the gold membership, and are overall satisfied.

But i’m a bit dissapointed to see that i must log in every time or even after a certain inactivity time. if i for exemple pause a video and wanna continue to watch it after a copule of hours, i can’t cause i’ve already been logged out.

I guess it has to do with cookies. Either none are used other the expire time is too shortly set. (?)



I post this cause I imagine it’s not a great technical deal and would mean a great user experience improvement.

Thanks a lot. The tutorials are great. Cheers[/quote]



we are currently looking to get this changed. - should be resolved in the next month or 2

3

[quote]bryan spence (12/03/2012)

we are currently looking to get this changed. - should be resolved in the next month or 2[/quote]

Oh good. I just came here to ask about that!

4

Any word on this issue?

5

yes, PLEASE PLEASE extend the log in session time…i think it should be 1 day…i dont mind logging in every day, i DO mind logging in 10-15 times a day…its out of hand…im sure u can just set the cookie to expire after 24 hours

6

[quote]djcyph (19/06/2012)[hr]yes, PLEASE PLEASE extend the log in session time…i think it should be 1 day…i dont mind logging in every day, i DO mind logging in 10-15 times a day…its out of hand…im sure u can just set the cookie to expire after 24 hours[/quote]



our developers looking into it

7

thanks for responding to both threads bryan…





quick temp solution for people who forgot like me…i usually always hit no for browser to remember pws…i cleared this site and let it remember it for now, even though i dont like doing that