Hi there,
In the last 3 weeks I have submitted two requests via the link on the top right of this page:
https://support.sonicacademy.com/hc/en-us
So far I have had no response. What is the usual wait time for responses to questions regarding items purchased from Sonic Academy?
Hi there
I can see both your emails were replied to - please check your spam / junk filter!
Sincere apologies for this! My phone had stopped picking up mails on this account and I hadn’t realised. All sorted now, please feel free to delete this thread unless you feel it would be useful for others!