Novation bass station problem.....HELP!

Music Production Music Tech Discussion
1

i’ve just bought a bass station vst and installed it but everytime i try to use it it asks me for the serial number if i drag it into a empty slot once i enter the serial number it only shows up as a audio track and wont work the only way i can get it to work is to open a new midi track and drag it into it and enter serial number but then if i duplicate the channel the bass station on the second channel is disabled and if i open a saved project the bass station shows up as disabled also

this is really doing my head in as i waited 5 weeks for it to arrive already i’ve emailed novation customer support but i’ve not heard anything after 2 days so thought i’d see if anyone on here had had a similar experience…

thanks in advance:)

2

hi mate

 

 

what operating system and daw are you using?

3

hi

i’m using windows vista and ableton live8:)

4

is it 64bit vista?

5

i dont know actually how would i find out? the laptop’s only three months old so i presume its the most recent version of vista

i read your post in the technical forum on sylenth been 64 bit and ableton only been 32 so went back onto the novation website to see if i could find a option to download a 32 bit version but there’s no option to do this there’s simply a windows or mac download options

i’ve never heard of anyone having this prob before and its really got me stumped…

6

i’ve still not heard anything from novation four days later so much for customer support lol any ideas anyone???:smiley: