Payment Questions

Hi, I have 2 questions…

  1. When I select to subscribe on a monthly payment plan, I don’t have the option to pay in U.S. dollars. I am trying to use my visa debit card and my order keeps getting denied, so I’m trying to find out the reason.

  2. The reason I am attempting to pay this way, instead of just paying for the year upfront, is the exchange rate on the payment form has changed and is now above the $100 limit I have on my card. I’ve just checked the rate this minute, and it is at 98.38 US to 60 GBP. I’m wondering is there a set time when the exchange rate updates on your order form, or is the rate set by you?

hi the rate is dependent on the company we use for billing, they set the conversion from GBP to USD.

drop me an email at and ill see if we can sort it out