Payment Questions

Support & Feedback Technical Support
1

Hi, I have 2 questions…


  1. When I select to subscribe on a monthly payment plan, I don’t have the option to pay in U.S. dollars. I am trying to use my visa debit card and my order keeps getting denied, so I’m trying to find out the reason.


  2. The reason I am attempting to pay this way, instead of just paying for the year upfront, is the exchange rate on the payment form has changed and is now above the $100 limit I have on my card. I’ve just checked the rate this minute, and it is at 98.38 US to 60 GBP. I’m wondering is there a set time when the exchange rate updates on your order form, or is the rate set by you?


2

hi the rate is dependent on the company we use for billing, they set the conversion from GBP to USD.



drop me an email at bryan@sonic-dj-academy.com and ill see if we can sort it out



bry