Reinstalling Ana on new Mac

I am having trouble reinstalling Ana on my new mac. I installed the software, I ran the license installer and it said ‘existing licence cannot be deleted’. I’ve tried everything to have my license accepted but nothing is working. please help me.

you can manually install the key / delete the existing one

I’ve tried that, it doesn’t work. Nothing is working. I’ve read all the forms.


we can arrange a remote desktop session and i can help you with the installation

can you please submit a ticket at