( Solved in v2.0.98 ) ANA2 issues --> Wasn't lucky to load some 3d waves

Support & Feedback Technical Support
1

Wasn’t lucky to load some 3d waves (bowed). Status “loading” for hours. Version 2.0.97. Bad update.

2

Hey there @artmind

Thanks for reporting this but could you please provide more details ? No one is able to “guess” what exactly you’ve been trying to do by simply naming ANA 2 version number :wink:

We need more information in order to reproduce & troubleshoot the problem, thank you.

  • Operating System ( Mac / Win ? ) + version.
  • The DAW you’re using + version.
  • Brief summary of your computer specs + environment you’re working :
    ( the basics about CPU + RAM + 32 or 64 bit OS / DAW ).

And then a clear description of the problem with a short scenario and details that can help to understand and reproduce the issue.

  • Is it happening with the VST 2 / VST 3 or both plug-ins ?

  • Step by step scenario of what you’ve been doing in the DAW & the plug-in to get this problem.

  • Behavior when the issue strikes ( like you mentioned already → - Status “loading” for hours - but does the plug-in completely freeze, were you able to close it, does the DAW freeze as well ?? Those kind of things, be as much specific as you can.

  • Anything else that can further help → i.e In this particular case, it would be useful to know if you get the error with a direct wavetable import in ANA 2 or if you 've been using the Node plug-in to export a wavetable into ANA 2 and couldn’t open it inside ANA 2 after export.

  • Providing a wavetable file example would be great too ( if you can → don’t upload anything that belongs to a licensed sample pack on the forums ) unless you’re 100% sure that it worked fine in the previous version of ANA 2 with the exact same file & scenario usage, you might want to check if the wavetable file has got the correct format, or tried to replicate the issue with another file that you’re sure about.

Thank you for taking care of this each time you report an issue, again it’s just common sense, no one is able to guess what’s really happening on your end and no one is gonna be able to provide help or answers then :wink:

Alternatively you can also open a support ticket but the same rules apply, make sure to select & fill in the appropriate fields in the form and provide a step by step description for the support team.

Cheers !

3

Following up on this, please download and install latest ANA 2 v2.0.98 from your account area if you haven’t done it yet.

This version solves those issues + add other fixes & improvements from v.2.0.97