Subscription problem

Hello, on 04.16.2021 i subscribed and watched a few videos from The Midnight Synthwave tutorial then logged off. Today i logged in to watch from where i left off, and realized that there is no subscription active. I checked my subscription history and unfortunately there were no subscription. I checked my watch history and saw that i watched The Midnight 03.snares (which is a locked content without subscription). So i checked my credit card details to see if any payment has been made. And yes, on 04.16, there is a payment for Sonic Academy. I took a screenshot of the credit card details. Please help to solve the problem.

Hi,

Please email customerservice@sonicaccademy.com

They will look in to it for you

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