Uhh I cant view any videos

Support & Feedback Technical Support
1

So, I currently cannot view any videos. When I go to the videos it will only show me the free videos the rest I cant click on. Im logged on to Fallenoath but it has the “Subscribe now” button at the top.

Please fix this.

Thanks.

 

Edit: Ohhh and now it shows that im a fourm member only. I seriously hope you guys can fix this. Lol I will burn a church if I have to pay another $50.00. 

2

[quote]FallenOATH (28/05/2010)[hr]So, I currently cannot view any videos. When I go to the videos it will only show me the free videos the rest I cant click on. Im logged on to Fallenoath but it has the “Subscribe now” button at the top.



Please fix this.



Thanks.







Edit: Ohhh and now it shows that im a fourm member only. I seriously hope you guys can fix this. LolI will burn a church if I have to pay another $50.00.[/quote]



can you email me your WorldPay transaction ID.

i have checked records back from thursday to today and have no record of payment under your username

3

[quote]bryan spence (29/05/2010)[hr][quote]FallenOATH (28/05/2010)[hr]So, I currently cannot view any videos. When I go to the videos it will only show me the free videos the rest I cant click on. Im logged on to Fallenoath but it has the “Subscribe now” button at the top.



Please fix this.



Thanks.







Edit: Ohhh and now it shows that im a fourm member only. I seriously hope you guys can fix this. LolI will burn a church if I have to pay another $50.00.[/quote]



can you email me your WorldPay transaction ID.

i have checked records back from thursday to today and have no record of payment under your username[/quote]





Whats the email that I send it too?





And you want this?



Transaction details:



Transaction for the value of: USD 45.27

Description:

From: Sonic Music Services t/as Sonic Dj Academy

Merchant’s cart ID: FallenOATH

Authorisation Date/Time: 17/May/2010 02:38:43

RBS WorldPay’s transaction ID: 983XXXXXXX

This is not a tax receipt.

4

sorry about this,



we had a bit of a system problem during your upgrade.

ive ammended this subscription to start from today.



apologies again

5

[quote]bryan spence (29/05/2010)[hr]sorry about this,



we had a bit of a system problem during your upgrade.

ive ammended this subscription to start from today.



apologies again[/quote]



Haha its ok. I just was like why it it not working! haha.



Thanks for fixing it. :smiley: