Unable to purchase Kick 2

I cannot purchase Kick 2 in the sonic academy website, I am logged in and have a Visa card loaded for my account. However it says purchase failed every time I try. What should I do??

Hi there @NDSW

Sorry for the delayed reply, have you check this topic on the support page ?

If that doesn’t help and if you can’t use another mean of payment like Paypal, you should contact support to check why and to see what options are available for you to purchase Kick 2, you can open a ticket here :