Videos not streaming when unmuted

Support & Feedback Technical Support
1

I’m having a problem with videos no longer streaming. Mostly when unmuted, but at times just in general. I’m using Firefox on Windows 11, have everything up to date, and videos were working yesterday.

EDIT: Discovered the issue. Sound card had somehow had reactivated the ‘make exclusive’ option. This was freezing videos with sound as Live was open and thus exclusively controlling the sound card.

1 Like
2

Thanks for your feedback and update on this :+1:

Happy to hear that you’ve got it sorted now.

Cheers :sunglasses: