Correction—Contrary to the title of this post, I bought the ultimate subscription.br
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I bought a Ultimate subscription almost 6 hours ago and I still do not have access. Can someone please help me with this?
Your payment is showing up as pending on PAypal… If you log in to your paypal account it should give you some more info.br
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May be something simple like phone verification or something.
It is showing as completed in paypal. I just looked. Am I missing something when I log onto the SonicAcademy website??
[quote]D1RTB4G (08/01/2013)[hr]It is showing as completed in paypal. I just looked. Am I missing something when I log onto the SonicAcademy website??[/quote]br
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Hi br
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your purchase was for a Web Pass Gold - Not the Ultimate Bundle as far as i can seebr
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paypal sometimes put transactions on hold for review - this is down to random fraud checks through their systembr
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their terms for this are :br
Wait until Payment Review has been completed for this transaction br
To help protect you, PayPal is reviewing this payment.br
The review process may take up to 24 hours.br
We’ll contact you as soon as we reach a decision.br
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unfortunately there is nothing we can do at our end to speed this up.br
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however, as you noted you wanted the ultimate bundle which is £150 and not £89.99 - i can cancel this Gold web pass for you and you can re purchase the Ultimate Bundlebr
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I can understand why paypal does that but on their site it says the transaction has been completed. I copy and pasted this from paypal. I will just stick with the Gold for now. I am am dying to get access! br
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Transaction Details:br
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Original Transactionbr
Date Type Status Details Amountbr
Jan 8, 2013 Payment To Sonic Academy Limited Completed … -£89.99 GBP br
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Related Transactionsbr
Date Type Status Details Amountbr
Jan 8, 2013 Charge From Credit Card CompletedYour transfer from your credit card to your PayPal account is complete.Your transfer from your credit card to your PayPal account is complete. Details $148.58 USD br
Jan 8, 2013 Currency Conversion Completed Details -$148.58 USD br
Jan 8, 2013 Currency Conversion Completed Details £89.99 GBP br
[quote]D1RTB4G (08/01/2013)[hr]I can understand why paypal does that but on their site it says the transaction has been completed. I copy and pasted this from paypal. I will just stick with the Gold for now. I am am dying to get access! br
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Transaction Details:br
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Original Transactionbr
Date Type Status Details Amountbr
Jan 8, 2013 Payment To Sonic Academy Limited Completed … -£89.99 GBP br
br
Related Transactionsbr
Date Type Status Details Amountbr
Jan 8, 2013 Charge From Credit Card CompletedYour transfer from your credit card to your PayPal account is complete.Your transfer from your credit card to your PayPal account is complete. Details $148.58 USD br
Jan 8, 2013 Currency Conversion Completed Details -$148.58 USD br
Jan 8, 2013 Currency Conversion Completed Details £89.99 GBP br
[/quote]br
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Hi againbr
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i have updated your account to a Silver Web Pass in the interim, once the payment is authorised by paypal your account will automatically slide up to Gold.