No… not what your all thinking at all… just need to rant!
Had my new BEHRINGER UMX490 Midi Keyboard delivered this morning… Bottom is all cracked and the finish on the paint… there isn’t any! Had to ring Chemical Records and get all that sorted. They wont send a new one out with the driver tomorrow, instead they want it back and then will despatch a new one!
Not only that but HTFR have found the need to hold onto my £208.00 that they need to refund back into my bank due to cancelled items… Tuesday: “Ahh My Ryles, no problems your money will be deposited back into your bank account within 24hrs”… 48hrs later, there still holding on to it! 30 minute telephone conversation later and they are finally contacting the bank to cancel the pending payments… F**KING AR3EHOLES!!
Sorry guys, just felt the need to have a rant!
I dont usually shop at HTFR BUT they did assure me they had the stock in… guess not liers! lol :w00t:<- thats how i feel!
[quote]HOUSEJAK (01/07/2010)[hr]No… not what your all thinking at all… just need to rant!
Had my new BEHRINGER UMX490 Midi Keyboard delivered this morning… Bottom is all cracked and the finish on the paint… there isn’t any! Had to ring Chemical Records and get all that sorted. They wont send a new one out with the driver tomorrow, instead they want it back and then will despatch a new one!
Not only that but HTFR have found the need to hold onto my £208.00 that they need to refund back into my bank due to cancelled items… Tuesday: “Ahh My Ryles, no problems your money will be deposited back into your bank account within 24hrs”… 48hrs later, there still holding on to it! 30 minute telephone conversation later and they are finally contacting the bank to cancel the pending payments… F**KING AR3EHOLES!!
Sorry guys, just felt the need to have a rant!
I dont usually shop at HTFR BUT they did assure me they had the stock in… guess not liers! lol :w00t:<- thats how i feel![/quote]
Mate HTFR are REKNOWN for messing people about, I thought it was common knowledge? Anyways, hard luck, i hope things get sorted for you soon and I hope you’ve learnt from the experience. I’d recommend Dolphin Music in future, they have always been fantastic.
Jeez Man… Thats a lot of money to drop for something in that condition.
What do you think it was? Poor Quality control in the Factory or just shoddy warehousing @ HTFR?
Thats just awfull customer service from both - still hope it gets sorted very soon
I’m a big fan of andertons.co.uk, have had great dealings with them. Decks.co.uk and dv247 have also been good. Andertons win for me though because they do 9 month interest free credit. That’s going to be handy when Apple release the 12 core Mac Pros 
That said, the courier company they used couldn’t find my house today. Not really their fault though it is a shame coz if he did I’d be playing with Trilian right now!
Chris
Im unsure. I mean, the box has been opened because they have put a receipt of purchase in there, so i think the crack could have been caused then however the finish i would say at the manufacturers.
Like i say, i know what HTFR have been like in the past but it was the only place that originally said they had it all in stock… how wrong!
Im giving them until tomorrow morning to sort it and if not, im taking action!
FUMING! lol :w00t:
So, no i have no speakers im back the drawing board so could do with your help guys…
Have had a browse on Decks.co.uk and shortlisted these… let me know your thoughts guys;
BEHRINGER TRUTH B3030A
KRK R6
Mackie MR5
Thoughts and comments appreciated
anyone used to shop at turnkey in charing cross road? now they were useless… no customer service at all. think they wroked on commission cos if you by chance were to mention you werent gonna buy the item THAT DAY then they didnt wanna know ya…
they went bankrupt a couple of years ago. GOOD!
[quote]jpgetty2win (01/07/2010)[hr]GOOD![/quote]
Hahahaha!
Victor Meldrew rides again :)
[quote]jpgetty2win (01/07/2010)[hr]anyone used to shop at turnkey in charing cross road? now they were useless… no customer service at all. think they wroked on commission cos if you by chance were to mention you werent gonna buy the item THAT DAY then they didnt wanna know ya…
they went bankrupt a couple of years ago. GOOD![/quote]
HAHA - the only thing about turnkey was I used to go in there and spend an hour playing the gear on the pretence of wanting to buy
Well finally got everything sorted this morning.
They have no apologised for it all and put £50 worth of gift vouchers in the post… lol mental ba3tards!
Thats cool Man.
Thanks for the story - will definitely stay away from them. Sound a bit hit & miss.
You certainly dont want that when you’re giving them your loot!
Not to worry, all sorted now
Wont EVER be using them myself EVER again. I thought that they may have changed but they haven’t…
[quote]HOUSEJAK (02/07/2010)[hr]Not to worry, all sorted now
Wont EVER be using them myself EVER again. I thought that they may have changed but they haven’t…[/quote]
Apart from to use your gift voucher of course 
Haha!
my last conversion with hard to find records finished with “you should call yourselves ‘we find it hard to find records’”
[quote]bryan spence (02/07/2010)[hr]my last conversion with hard to find records finished with “you should call yourselves ‘we find it hard to find records’”[/quote]
FHTFR
[quote]ICN (02/07/2010)[hr][quote]bryan spence (02/07/2010)[hr]my last conversion with hard to find records finished with “you should call yourselves ‘we find it hard to find records’”[/quote]
FHTFR[/quote]
OMFGWTF
Find.Hard.To.Find.Records