Why don't you respond at all after sending several mails?

Support & Feedback Subscriber Support
1

the last two weeks i have send three emails to you guys via your website. This concerns a problem with my subscription. I have paid too much.br
You promise to respond in 48 hours. After 3 mails I DID NOT GET ANY RESPONSE AT ALL!br
What the heck is wrong with your mailbox? I am seriously pissed off at the moment. How do i get your attention??br
br
Pls check your mailbox and respond.br
br
Roland

2

[quote]rolandsh (17/11/2014)[hr]the last two weeks i have send three emails to you guys via your website. This concerns a problem with my subscription. I have paid too much.br
You promise to respond in 48 hours. After 3 mails I DID NOT GET ANY RESPONSE AT ALL!br
What the heck is wrong with your mailbox? I am seriously pissed off at the moment. How do i get your attention??br
br
Pls check your mailbox and respond.br
br
Roland[/quote]br
br
Hi Rolandbr
br
we do not appear to have any emails from you ? br
can you please send it direct to customerservice@sonicacademy.combr
br

3

Yesss! responsebr
Thank you. I could not believe your silence was intentional. But i am quite sure that i’ve used your email functionality on your site correctly. Pls check if there is something wrong with itbr
br
I will send an email directly nowbr
br
Roland