I am sure I bought 3 month plan but you charged me for whole year! I want my money back!
Hi there @3dc
Maybe you’ve done this already, but best is to shoot an email to support for this and let them know your Order number and account Username 
I did but no reply so far. 
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There was the weekend, no worry : support will get back to you soon 
Can you guys please expedite this process please?
Take 32.51€ for quarterly subscription and give me back the difference.
If this issue is not resolved soon I will have to contact PayPal and ask for refund. I will also have to inform music community about this incident.
Please don’t make me do this. I came here to learn music production, not this.
We’ve replied to your email from support now.
- You were charged correctly for this purchase.
-
This is not a mistake on our end with the billing, you selected the wrong plan and mistakenly purchased a Yearly plan instead of a Quarterly plan
- Sorry for the inconvenience, but we can’t amend this plan on our end.
There’s a couple of steps you need to take on your end to solve this :
1 - Login into your account holding your subscription.
2 - Navigate to your My Account/Subscriptions area and from there please CANCEL your Yearly plan.
3 - Navigate to the Subscription page and please purchase a new Quarterly Plan.
Thank you for letting us know once you’ve done this and sales will then be able to refund this mistakenly purchased Yearly plan for you.
I bought a quarterly subscription as advised. Hopefully this will resolve this mistake.
Thanks for kind help.
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Thanks for your prompt reply, pushing this Yearly plan refund request to sales for you now.
Should be all sorted soon. We will send you a new email from support once the refund has been sent.
Thank you
I hope you guys did not forget about my refund.
Thank you for refund. 
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