Support ignoring me?

Hi

I contacted support through ticket system and send an email regarding a refund but nobody answered me even though im waiting few days already.

Hi there. Apologies for the delay. I have replied to your query now.

OK i made another reply, though i don’t know if you gonna see that because the ticket is marked as “solved”.

Hi there, don’t worry we have received it ok and I will forward it on to my colleague to see if we can assist further for you

Hi I emailed you yesterday after purchasing Kick 2 as no license installer is contained in the installer pack?

Hi there. Sorry for the delay. I have responded to your message regarding Kick 2.

I am also dealing with an issue regarding a lack of response to my support ticket/forum post.

Hello guys !

Was just handling the other post right now… Kick 2 License Doesn't "Take"

Shall we agree to keep this one “solved” to avoid confusion & double topic ??